Frequently Asked Questions
My goal is to provide the highest-quality medical care with an emphasis on patient safety and comfort, and a proactive, comprehensive approach to both disease prevention and wellness. I strive to provide excellence in care that is both compassionate and truly patient-focused. From the moment you call my office, I want you to be completely satisfied with every aspect of your care.
I have intentionally limited the size of my practice in order to devote more time to each patient’s care and individual needs. I also offer patients certain non-covered amenities and benefits designed to personalize and enhance their health care experience. In-office appointments will start promptly, with little or no waiting time; virtual visits via telemedicine will be offered as an option upon patient request. This practice model also enables me to schedule longer patient appointments (approximately 30 minutes for routine appointments and approximately 60 minutes for the comprehensive annual health assessment) that they, or I, feel they need. If an issue requires extra time for evaluation or discussion, I will accommodate patients to the best of my ability. Also, you will be able to contact me on my personal patient-dedicated cell phone and email, making it easier than ever to communicate.
Your annual fee pays for those non-clinical, non-covered services. Professional services that are covered by Medicare or a commercial insurance plan will be billed separately, and you will continue to be responsible for any applicable co-pays or deductibles relating to those services.
My office is located at 48 Dunham Rd., Suite 3500, Beverly, MA 01915.
All the local hospitals now utilize hospitalists which means I no longer admit to any hospital. However, I am affiliated with world-renowned tertiary care hospitals and use the same Electronic Medical Record System (EPIC) as MGH, B&W, Salem Hospital, and all Partners (now “Mass General Brigham”) Network. EPIC is also integrated with Lahey and Beverly Hospitals.
My goal is to be available to my patients 24 hours a day, 7 days a week. However, there will be occasions when I am out of town or otherwise unavailable. In these situations, a trusted colleague will serve as my covering physician.
Yes. Your annual fee only pays for the non-clinical, non-covered amenities and benefits that are described in the Highlights & Details document. Neither the fee nor the amenities take the place of general health insurance coverage. You are advised to continue your Medicare or other health insurance program coverage.
I intend to remain an in-network provider for most major PPO insurance plans and will bill your insurance directly for professional services that are covered by those plans. (Professional services are not covered by your annual fee.) If the terms of your insurance plan require a co-pay, I am obligated to request payment at the time of service. Even if I am not a provider for your insurance plan, I will attempt to refer you to in-network physicians for any necessary consultations and to in-network facilities for diagnostic tests and hospitalizations as medically indicated. Those services will likely be covered by your insurance plan.
Yes. My office will file your claims with Medicare as well as with your supplemental insurer on your behalf, as required by law. Office visit fees that are not reimbursed by insurance will be the responsibility of the patient.